Your privacy matters to us. This page explains exactly what personal data ph 7 collects from Filipino players, how we use it, and the rights you have over your own information. Please read this carefully before creating an account at ph7.onl.
ph 7 operates the online gaming platform available at ph7.onl, which is designed exclusively for players based in the Philippines. This Privacy Policy explains how ph 7 collects, stores, uses, and protects the personal information you provide when you register an account, make a deposit, play games, or otherwise interact with our platform. It applies to all data collected through the ph7.onl website, our mobile-optimised interface, and any communications we send to you by email or other channels. By registering an account with ph 7, you acknowledge that you have read and understood this policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not create an account or continue using the platform.
This policy may be updated from time to time to reflect changes in our practices or applicable Philippine law. We will notify registered players of any material changes via the email address on file, and the updated policy will always be available on this page with a revised effective date.
When you register an account, ph 7 collects your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process — which is required before your first withdrawal — we may also collect a copy of a government-issued ID, a selfie or proof-of-life image, and proof of address such as a utility bill or bank statement. When you make deposits or withdrawals, we collect transaction details including the payment method used, the amount in Philippine pesos, and timestamps associated with each transaction. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect fraud, prevent unauthorised access, and improve the overall performance of the platform for Filipino players.
If you contact our support team, we retain records of those communications — including the content of messages and any attachments — so that we can provide consistent and accurate assistance. We do not knowingly collect personal data from individuals under the age of 21.
ph 7 uses your personal data primarily to operate and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with our regulatory obligations, and deliver the gaming services you have signed up for. We also use your data to detect and prevent fraud, money laundering, and other prohibited activities that could harm you or other players on the platform. Your contact details are used to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and, where you have opted in, to send you information about promotions and offers available on ph 7. We analyse aggregated, anonymised usage data to understand how players interact with the platform so that we can improve game selection, payment options, and the overall mobile experience. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.
If you have opted in to marketing communications, you can withdraw that consent at any time by updating your account preferences or contacting our support team. Withdrawing marketing consent does not affect the lawfulness of any processing carried out before the withdrawal.
ph 7 does not sell your personal data to third parties. We share your information only with trusted service providers who help us operate the platform — including payment processors such as GCash and Maya, identity verification providers, game software suppliers, and cloud hosting partners — and only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts when we are legally required to do so, or when disclosure is necessary to protect the rights, property, or safety of ph 7, our players, or the public. In the event that ph 7's business is acquired, merged, or restructured, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance.
We do not transfer your personal data outside the Philippines except where necessary to operate the platform — for example, when using internationally hosted cloud infrastructure — and in such cases we ensure that appropriate safeguards are in place to protect your information.
As a player based in the Philippines, you have the right to request access to the personal data ph 7 holds about you, to ask us to correct any inaccurate or incomplete information, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive a copy of your data in a portable, machine-readable format. To exercise any of these rights, please contact our support team using the details provided on this site; we will respond to all verified requests within 30 days. Please note that some data must be retained for regulatory, legal, or fraud-prevention purposes even after you close your account, and in such cases we will explain the reason for retention when responding to your request. ph 7 will never charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive.
If you believe that ph 7 has not handled your personal data in accordance with this policy or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
ph 7 retains your personal data for as long as your account is active and for a minimum of five years after account closure, in line with our obligations under Philippine anti-money laundering regulations and gaming licensing requirements. Transaction records, identity verification documents, and game logs are kept for the full retention period to allow us to respond to regulatory inquiries, resolve disputes, and investigate any reports of fraud or prohibited activity. Technical logs such as IP addresses and session data are retained for a shorter period — typically 12 months — unless a specific investigation requires us to keep them for longer. Marketing preferences and communication records are retained for as long as you remain a registered player and for a reasonable period after account closure to demonstrate compliance with your consent choices. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
If you request deletion of your account and data before the end of the mandatory retention period, we will restrict active use of your data immediately but will retain the minimum information required by law until the retention period expires.
ph 7 uses cookies and similar tracking technologies to keep you logged in during your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are strictly necessary for the platform to operate and cannot be disabled. We also use analytics cookies to understand how players navigate the site — such as which pages are visited most often and where players encounter difficulties — so that we can make targeted improvements to the mobile experience. No advertising or cross-site tracking cookies are used on ph7.onl; we do not share cookie data with advertising networks or social media platforms. You can manage your cookie preferences through your browser settings at any time, but please be aware that disabling essential cookies may prevent you from logging in or using certain features of the platform. A full list of the cookies used on ph7.onl and their purposes is available on request from our support team.
We do not use fingerprinting, pixel tracking, or any other covert tracking method beyond the cookies described above.
Our support team is here to help Filipino players understand their data rights and how ph 7 keeps their information safe. Visit our FAQ for quick answers, or head to your account to manage your preferences.